What was missing from communication at News International?

“I believe that the effort of communicating, the effort of listening, the effort of respecting each other will be key to actually strengthen the institution…I will do my best. To do so I will count on you. You will be able to count on me. Confidence, trust, and energies are reciprocated values”

No not the words of Rupert Murdoch, but Christine Lagarde, newly appointed head of the International Monetary Fund (IMF), speaking to her people shortly after her election last month.

Do you see many leaders who engage their people like this?

We believe an Engaging Leader must exhibit qualities of 

  • Trust
  • Inspiration
  • Clarity
  • Consistency
  • Credibility

Could focusing on these qualities have helped the Murdoch’s avoid much of the problems they now face?

Is it time to encourage leaders to pay as much attention to managing their reputation as they do to managing the bottom line?

Karen is writing a book on the subject of leadership communication and we’d love to hear any stories, comments or case studies that relate to leaders you have worked for that did (or didn’t!) demonstrate these qualities. Any information will be treated in confidence.

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