Karen Kimberley Ltd

Telephone: 01628 509593 Email: kk@karenkimberley.co.uk

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Do you know what IC means? Well, internal communication obviously – unless you’re on Twitter when it means ‘I see’.

Confusion could easily reign for communicators new to tweeting, so how many of the following terms do you know: ICYMI, dweet, Twishing, ykyat, or BR?

For the record, they are ‘in case you missed it’, a tweet sent while drunk, a tweet used to try and phish your name and/or password, ‘you know you’re addicted to’, and plain old ‘best regards’.

Unless you got them all, you could do worse than check out Webopedia’s Twitter Dictionary here.

Thanks to IOIC for this piece of wisdom!

Posted in Social media | Tagged

The Psychology of Colour

At our recent ‘Association of Coaching’ meeting we had a fantastic talk about colour from stylist Judy Craddock from Peppermint Style.

  • We explored what colours say about us as people – do you agree with the thoughts
  • And what might it mean for you in meetings you have with people?
  • Or the environment you work in? What colour are the walls and what might it mean for your productivity and mental health?
  • How does colour affect your mood and influence your energy?

Please visit this link to view the colour chart.

For more information go to www.Peppermintstyle.co.uk – they specialise in personal styling, body confidence, colour, mood and how colour affects the perception of others.

Posted in Uncategorized

What kind of noise are you making?

Recently I was without many of the things people consider essential for a week.   Identity fraud meant I didn’t have a bank card. My phone and email account was hacked and my landline co-incidentally had a fault so I was left with no landline or broadband. Not great for a communication business!

I had one email address still running and luckily my smart phone was still smart enough to function. But surprisingly despite the fact my channels of communication were limited I still was lucky enough to have some new business come in. Why was this, I reflected?

I think the ‘noise’ that I had created was still resonating and creating opportunities – so a social media presence was still there, online & print PR/advertising was still working, and referrals from colleagues and previous clients were still coming in.

What kind of ‘noise’ are you creating to keep your business front of mind?

Posted in Communication, Technology

The logic of young minds


Which way is the bus travelling?

To the Left or to the Right?

Can’t make up your mind?

Look carefully at the picture again.

Still don’t know?

Infants all over the United Kingdom were shown this picture and asked the same question.

90% of the Infants gave this answer.

“The bus is travelling to the right.” When asked, “Why do you think the bus is travelling to the right?”

They answered:  “Because you can’t see the door to get on the bus.”
Thanks to Phil Hawthorn for this simple-when-you-think-about-it snippet. Phil is a bit of a comedian as you can see from his www.Canmencook.com blog.

Posted in Uncategorized | Tagged

How one speaker got the X Factor

Apparently public speaking is the number one fear for people – ahead of even dying!

So I was especially thrilled to get this feedback from a rather worried client who I’d coached to speak in front of hundreds of people.

He said in true X Factor style:
‘I nailed it, and was commended for doing the best, most powerful effective presentation from ten speakers, many of who present for a living, and was praised by all the top people. I’m really glad I chose to invest in your help. Thanks so much’

So how can you overcome your nerves about speaking in public?
Let me share with you ten techniques and tips I use:

  1. Identify the  ‘initial sensitising experience’ (ISE) – the first event that caused the fear, and then bring to mind any other events that may have compounded your fear. Using Neuro-Linguistic Programming (NLP) you can lessen the power that these memories have and replace them with more powerful, positive memories from good times.
  2. Install an ‘anchor’ – a physical confidence trigger from NLP that you can use before and during your talk to reduce any nerves. An NLP for Dummies book by Romilla Ready and Kate Burton can help you learn NLP techniques.
  3. Examine your pace – it needs to be quick enough to canter easily through the speech and maintain people’s interest – but is it slow enough for people to understand some complex concepts? Use pauses to emphasise key points.
  4. Practice changing your tone of voice to rise and fall naturally, to avoid a monotone that can be sleep- inducing!
  5. Refer to expert sources to plan your content. Professor Max Atkinson’s book ‘ Lend me your  Ears’ talks about how to create and deliver great content. He explains how a good speech will use the power of three statements and the power of repetition. Think of one of Tony Blair’s most memorable speeches ‘education, education, education’.
  6. Early on in your speech you must explain the benefits to your audience – why should
    they bother listening to you? What’s in it for them?
  7. One of the most important aspects of a speech is understanding your audience first so you know what would interest them most. Ask the audience a question and ask for a show of hands early on so that you know what will be most relevant to them and can tailor your speech accordingly.
  8. Plan your key points. If you need slides use simple visuals or bullet points to support what you are  saying. Prepare a set of small cards with your key points on each to guide you through and memorise the speech word for word.
  9. Use a relaxation CD or try hypnotherapy to build your confidence in the weeks before your speech to maximise the power of your unconscious mind.
  10. Ensure the opening and ending of the speech makes an impact – this is what people remember most. Finally rehearse, rehearse and rehearse to ensure a perfect performance!
Posted in Coaching, Positivity, Presentations, Self improvement, Speaking, Uncategorized | Tagged , ,

Why ‘Agile’ workplaces could become the new normal

Did your car look like this recently? Or was it a struggle to get to work using public transport?

While Britain was covered in snow from top to bottom Michelle Pattinson from Unilever explained how they are tackling the problem at a recent event held by www.CommaPartners.com for Internal Communications professionals.

If you would like to know more click this link or email me for further information.

Posted in Communication | Tagged

Keeping a weather-eye on conversation

The weather is actually a great way to start a conversation. According to the science of Neuro-Linguistic Programming (NLP), to make people feel comfortable we should start by talking about the environment around us.

This is probably why a lot of the more successful ‘small talk’ conversations begin with discussions about the journey (wasn’t the traffic bad?), the surroundings (what a lovely cafe this is?) or the refreshments (what do you think of the coffee?).

NLP wisdom says that, however tempting, we shouldn’t dive in with a question beginning with ‘Why?’  as this is one of the more difficult questions for people to answer.

For example, ‘Why did you become a doctor?’ as a first question would mean the individual revealing rather more about themselves than they might like, than asking a more palatable question such as ‘You’re a doctor, that’s interesting, where is your

Posted in Communication, NLP Coaching | Tagged ,

Is your answermachine recording anything like as honest as this?

Is your answermachine recording anything like as honest as this?


Posted in Uncategorized | Tagged

What would your title be if you were a book?

This was the fascinating question posed to us in a workshop with Roy Childs from Team Focus who was explaining to us the value of psychometric questionnaires and why they can be misinterpreted.

We were posed other challenging questions such as:

  • Does your personality change?
  • Is it just our behaviour that changes?
  • Can major life events or illnesses change who we are fundamentally?

After Roy asked us to write a simple pen portrait of ourselves we began to realise the value of a questionnaire – to magnify and structure our thoughts about ourselves.

This navel gazing was an attempt to understand why some psychometric tests can be useful, whereas some can be more about your work context and role rather than your personality.

Questionnaires need to be reliable and valid but should be used as a starter for a conversation to establish where you are now and find out what you have begun to believe about yourself. In a coaching session they can act like a third person in the room giving a core objective opinion.

A test can also help you identify if you are stuck.

Whether profiles change over time was another interesting topic for discussion. There is evidence that even MBTI (Myers Briggs) profiles will change over time and over 50% of people will change by at least one letter.

Roy believes that our ‘story’ should change. ‘Every extrovert can discover the introvert within them and vice verse’ says Childs. A questionnaire helps to explore and discover the parts of ourselves that are not normally given expression to.

Team Focus has developed a psychometric test called VbiM – Value Based Indicator of Motivation.Values are the key to understanding people’s energy and motivation. VbIM uses the latest technology to provide more sophisticated assessment by combining both normative and ipsative approaches within the same questionnaire.   This lets people look at the relative strength of their own values, and the priority they give to each, as well as providing a means of benchmarking against the pattern of values that prevails in the general population.

Another useful tool is theResilience Scales Questionnaire (RSQ) which asks people to consider how they react to pressure. Sometimes pressure brings out the best in people. Sometimes it makes them less effective. We can think of these two reactions to pressure as ‘Stretch’ and ‘Stress’.

The test has 3 different behavioural hierarchies that challenge and expose the gaps that traditional questionnaires may not.

These new angles enable an individual to look at what they do when they are particularly stretched, stressed or under pressure. It measures the movement that might occur when you are in different states and how well your resilience levels allow you to perform.

As much of our current coaching work is dealing with motivation, stress, anger management, anxiety and self esteem this new angle will be a welcome boost for coaches, trainers, HR professionals and managers alike.

So to summarise a questionnaire is like a snapshot – capturing your story as it is now. So what would your book be called? And what would be the chapter number…and how many chapters would it have?

To find out more contact the lovely Roy Childs at Team Focus http://www.teamfocus.co.uk their website contains funky titbits like this below…

Did you know that Albert Einstein was not considered to be particularly gifted by his university lecturers? Seems they didn’t know how to spot talent!

Posted in Change, Communication | Tagged

The reason why the world is in chaos

This photo poem by Rian Varghese sadly seems to ring true for us in the 21st Century.

Posted in Communication

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